Exchange and Return

1. At Birika Store, we strive to ensure customer satisfaction. If you are not satisfied with the product you received, please contact us within [14] days of receiving your order to request a return or exchange.

2. Return and Exchange Conditions:

• The product must be in its original condition and unused.
• The original packaging must be intact and undamaged.
• Customized products or products that are perishable quickly cannot be returned or exchanged.

3. Return and Exchange Procedure:

• Please contact us at 01229447297 to request a return or exchange.
• Once the return or exchange is approved, we will guide you on how to return or exchange the product.

4. Return Fees:

• In some cases, restocking or shipping fees may apply for return processes. Any fees will be communicated to you before completing the process.

5. Exceptions:

• The return and exchange policy may vary for certain special items or products. Please refer to the product page for more details on exceptions.

6. Refund:

• In case of a successful return, we will refund the full amount paid for the product via the same payment method used initially.

7. Contact Us:

• If you have any inquiries about the return and exchange policy, please contact us through our Contact Us section.

8. Products will not be exchanged simply for color differences. Returns are only accepted in case of a manufacturing defect.